March 17, 2020

Dear Valued Customers:

Subject: COVID-19 Emergency Response; Business Continuity

The safety and health of our community and team is of the utmost importance. Providing our clients with continued services is also very important to the team at Near North.

For this reason we will continue to serve our Customer Community as we have for the last 30 years, by providing our clients with outstanding Customs Brokerage and Compliance Services.

In our effort to provide our Near North team with the safest possible working conditions we are providing opportunity for some of our team members to work from home and practicing all other health and safety protocols as it pertains to COVID-19.

We do not expect you to experience any service interruptions with our Near North team. We would strongly recommend that you utilize email communication where possible as the phone responsiveness might not be as quick as you have come to expect.

We are also monitoring any trade/border closing issues for our Customer Community and will keep you advised of this as it changes.

Because the situation is complex and evolving rapidly, our plans may change. If they do, we will be sure to let you know.

You can check our website at www.nearnorthcustoms.com for further updates.

Please be safe everyone, and thank you for your business and continued support.

Sincerely,

Dave Jupp

Vice President Sales
Near North Customs Brokers Inc